Corporate Gifting FAQs

Answers to common questions about ordering, shipping, and customization.

Frequently asked questions

Is Printing Labs a printing company?

No — Printing Labs is a B2B corporate gifting company, not a commercial printing service. We curate and fulfill employee welcome kits, corporate gift boxes, festive hampers, and branded merchandise in bulk. The 'printing' in our name refers to the logo customization (screen printing, embroidery, laser engraving)…

How do I place a bulk order?

Add items to inquiry list on website or email support@printinglabs.com.

Is there a Minimum Order Quantity (MOQ)?

Yes, standard MOQ is 5 units.

Can I order a single sample before placing a bulk order?

Yes, paid samples are available upon request.

Do I need an account to place an order?

No, guest checkout is available, but accounts offer tracking features.

Can I cancel my order after placing it?

Only if production hasn't started.

How do I check my order status?

Use the Track Order page or log in to your profile.

What printing methods do you use?

Screen Printing, Embroidery, DTF, UV Printing, Laser Engraving, Embossing.

Can I print my company logo on all items?

Yes, most products are customizable.

What file formats do you accept for logos?

Vector files: CDR, AI, EPS, PDF. High-res PNG sometimes accepted.

Can I customize a product that is not listed on your website?

Yes, contact support for custom sourcing.

Do you offer eco-friendly products?

Yes, check our Eco-Friendly category.

Will the printed color match my brand color exactly?

We aim for 95-98% accuracy but slight variations can occur.

Do you offer discounts for large orders?

Yes, automatic bulk discounts apply based on quantity.